Light Vehicle process to cross Beitbridge Border Post heading North into Zimbabwe

PLEASE BEWARE OF TOUTS
They take your money and/or passport and disappear. If you have any enquiries, please enquire with a Zimborders employee

If you witness or experience anyone asking for bribes, etc., please report it on our Whistle Blowing App. Please be as specific as possible – describe the situation and the individuals/agency involved in detail (What/When/Who/ How), date travelled and VRN.
NB! apply for your vehicle Temporary Import Permit online, prior to your arrival at the border post:-
Once you have crossed over the bridge and you enter the Beitbridge Border Post you will notice a board indicating Light Vehicles to procced to the right-hand lane (4 th exit). During the busy season light vehicles may be directed to the bus section to alleviate congestion.

Entrance to Border Post

When you reach the Light Vehicle Gatehouse you will be issued with a parking coupon according to your vehicle’s classification. Proceed to the Light Vehicle Terminal parking area.

Gatehouse

Park your vehicle and proceed to the Light Vehicle Terminal Building entrance.

Parking Area

Terminal Building

Step 1

Once you have entered the building proceed to the Zimborders Counter. Hand in your parking coupon and purchase a paid access coupon. Refer to rate schedule here  

When you make a payment by handing in your parking coupon in exchange for paying for a
paid access coupon, the system will automatically link both coupons.

NB! please keep your receipts from all the agencies, as well as your paid access coupon handy as it will be scanned at every point going forward. (Immigration, ZIMRA, ZINARA, ZRP and you will require it to exit the border).

ZIMBORDERS

If you experience poor customer service, incorrect change, etc., please do not hesitate to contact our WhatsApp Customer Care 

Step 2

Proceed to the Immigration Counter to stamp your passport and have your paid access coupon scanned.

Immigration

  1. Zimbabwean citizens, as well as travelers from select countries, can enter without obtaining a visa beforehand. Any declaration required before arrival can be pre-filled online. If you fall in the above category, you only require your passport to be stamped.

  2. Category A – Visitors from the countries listed are not required to have a visa to travel to Zimbabwe. The entering declaration can be submitted online prior to travel. Category B – Visitors from the countries listed are not required to apply for a visa before travelling but will pay for and obtain a visa upon entering Zimbabwe. The entering declaration can be submitted online prior to travel. Category C – Visitors from the countries listed are required to pay for and obtain a visa before travelling to Zimbabwe.

  3. If you fall under category B or C, you might be exempt from paying the visa, should you have a valid resident permit.

For reference to all the above, please visit:

Step 3

Proceed to the ZIMRA Counter. ZIMRA counters 1-5

3.1 Process TIP (Temporary Import Permit) for a foreign registered vehicle.

NB! apply for your vehicle Temporary Import Permit online, prior to your arrival at the border post. If you do not succeed prior to travel, please request a TIP from the Zimra Official/Authority at their counter. Please beware of touts and only deal with officials at the counters.

3.2 Make payment for Third Party Insurance, Carbon Tax Fee, Road Access Fee. NB! apply for your vehicle Temporary Import Permit online, prior to your arrival at the border post. If you do not succeed prior to travel, please request a TIP from the Zimra Official/Authority at their counter. Please beware of touts and only deal with officials at the counters.

https://www.zimra.co.zw/news/2008:temporary-importation-for-visitors-vehicles

Travellers may also use the following email addresses for enquiries regarding processes at Beitbridge: Beitbridgeprivateimports@zimra.co.zw or Beitbridgeregionaloffice@zimra.co.zw

Step 4

Proceed to the ZINARA Counter. Pay the bridge fee and have your paid access coupon scanned.

ZINARA

Refer to tariff schedule: 

https://www.zinara.co.zw/tariffs

Step 5

(a) Complete the ZIMRA Customs Declaration Form (one form per passport, found on the counter next to the self-help tablet). You will hand this form in at the ZIMRA Container situated in the parking area.

Scan your paid access coupon at the self-help tablet to ensure that you have obtained the necessary approvals at all the agencies. If you require any assistance, please approach a Zimborders Customer Service Agent who will be present in the terminal building.

Self-Help Tablet

Zimborders Customer Service Agent

(b) Exit the terminal building and proceed to the parking area. Once in the parking area proceed to the ZIMRA Container. Hand ZIMRA the Customs Declaration Form for verification and as well as your paid access coupon.

ZIMRA

Step 6

Proceed to the ZRP/CID Release Vehicle Container

Hand in your paid access coupon at the ZRP/CID Release Vehicle Container for vehicle verification. You will need to produce the following documents:

  1. Valid passport.

  2. Certified copy of owner’s identity document.

  3. Original proof of registration of vehicle/trailer in the name of the driver (have a certified copy on hand). If it is registered in a 3rd party’s name, a letter of authority in that person/company’s name (e.g. company car, etc.).

  4. An affidavit from the owner of the vehicle/trailer stating that you have permission to use the vehicle/trailer if not registered in your name.

  5. If it is a financed vehicle, a letter from the bank is required (it must include dates of travel together with the vehicle license papers).

  6. If it is paid up and not registered in your name yet, we recommend that you have it registered in your name prior to crossing the border; alternatively, get a paid-up letter from the bank.

  7. Letter from insurance company confirming vehicle is insured.

  8. Police Clearance from country of origin of car or trailer (not applicable for SA registered vehicles).

  9. Private Vehicle Verification is not required but it is recommended. You need to take your vehicle, ID and original registration paper to the nearest SAPS Vehicle Theft Unit. (Make sure you know where the chassis and engine numbers are visible.)

  10. 3rd party insurance – obtained at the ZIMRA counter in the terminal building at the border post.

Your paid access coupon will then be approved and scanned. Ensure your paid access coupon is handed back to you.

Step 7 (if required)

7.1 Proceed to ZIMRA Counters 1-5

If you are required to pay duties, please proceed back to the ZIMRA Counter in the terminal building where you paid your road access fee, TIP, etc, ZIMRA counters 1-5 . Your duties will then be processed.

ZIMRA Counters 1-5

7.2 Proceed to ZIMRA Counters 1-2

Once processed, please proceed to the other ZIMRA Counter ZIMRA counters 1-2 to make payment for your duties (if duties were paid for in advance, a receipt can be obtained from this counter)

ZIMRA Counters 1-2

Step 8

Proceed to your vehicle. When your vehicle registration appears on the overhead display screen, you may then proceed to the parking exit boom which will automatically open when you approach the boom.

If the boom does not automatically open, you will need to manually scan your coupon. If your coupon still does not want to scan, our Zimborders Customer Service Agent will assist you.

Follow the lane where the boom will open and then proceed to the last exit gatehouse. Hand in your paid access coupon and exit the border post.

Contact Us

Zimborders

Zimbabwe Tourism Authority

Disclaimer:
We facilitate transit through Beitbridge Border Post only. We make no representations or warranties regarding safety, security, punctuality, or freedom from delay. Travellers are solely responsible for their personal safety, security, and belongings, and must comply with all applicable laws, regulations, and customs requirements of the countries they enter or exit. To the fullest extent permitted by law, we accept no liability for any loss, damage, delay, or inconvenience, including, but not limited to, matters arising from customs, immigration, or security procedures. This disclaimer is governed by the laws of Zimbabwe.

REPORT FRAUD THEFT AND BRIBERY – BEITBRIDGE BORDER POST

Feel free to send your reports via this link:

https://www.app.faceup.com/c/ax6k1nux

• Always provide information that is true.
• NB: Be as specific as possible – describe the situation and the individuals involved in detail (What / When / Who / How).
• Attach any necessary evidence or attachments if needed.

You can also use the mobile application on Google Play and the App Store. The access code for sending a report is: {i6xz4qgo62}

You have a choice to remain anonymous and your information will be treated with strict confidentiality.

Very Important
Safely download or save the code of your report, which will be displayed after sending the report. You will need this code to return to the report to communicate further should the need arise.