Our Services

Zimborders are leaders in their sector with a proven track record in Africa. Zimborders expertise in public and private partnerships, as well as the groups and ability to deploy resources for successful project delivery sets it apart from other groups

OUR DESIGN PRINCIPLES

The primary design objective at any border post, is to assist with the efficiency and swiftness of traffic flow. All facilities at the ports of entry will be designed with optimised traffic flow and optimal service delivery in mind.

The service delivery objectives at Zimborders influence the design and layout of all physical facilities and infrastructure at the port of entry.

The Objectives are:

Optimise the speed of people and vehicles traffic
Promote tourism through efficient and pleasant customer experience
Facilitate legal trade
Increase international market share
Increase border security
Incorporate secure and efficient data collection and billing systems with seamless integration to current Government systems
Comply with legislation
Increase biosecurity, social security, information security and economic security

At Zimborders we aim to efficiently balance the facilitation of legitimate trade and tourism while not compromising national security. Due to the necessity for the integration of various user departments at a border post, the design element to combine administrative and other facilities for optimal workflow is a key component. International best practices indicate that the most efficient and secure site layout for a land port of entry, are based on the “island concept” with the complete separation of arriving and departing traffic.

Freight, buses, taxis, passenger vehicles and pedestrians should follow separate routes pending traffic flow conditions, so they can be vetted thoroughly by authorities. Vehicle passengers with nothing to declare should be cleared in a “toll gate” fast lane facilities.

We always aim to enhance the integrity of the border control procedures and facilitate compliance. Processing of travellers should be done in a systematic and sequential way. This system also permits a much greater degree of control by different user departments.

CONCEPT BUILDINGS & STRUCTURES

Zimborders aims to design and fulfil the necessary functions required for the efficient operation of a border post. We take into account the esthetics of the building and aim to always deliver quality architecture and a world class, state of the art port of entry.

The design approach for the border post buildings is done with the countries climatic challenges in mind.

Zimborders incorporate mechanical and electrical
systems based on Green Policy.

This includes the implementation of the latest energy preserving systems such as energy-saving measures including ventilation, shading and energy storage.

All lighting systems used in the buildings, are highly energy efficient fittings, supported by the use of natural light to further reduce energy consumption.

OPERATIONS SOLUTIONS

Zimborders implement strategies and management suitable to assist with appropriate traffic management strategies and provide management of the immigration and customs clearing processes and the most suitable technology to achieve their goals

The streamlined procedures to process the various traffic streams are:

Correctly sized and situated vehicle parking areas and feeder roadways
Tailored processing facilities for current and future traffic requirements
Improvement and the expansion of buildings and structures to accommodate the new processes and equipment
The use of weigh bridges, to detect overloaded vehicles and as a preliminary means to verify the accuracy of the vehicle cargo manifest
Streamlining of the various clearing processes, documentation and formalities
The implementation of advanced cargo declaration principles to anticipate the clearing process and allow for optimized risk management and fraud targeting
Latest generation of cargo scanning equipment allowing faster inspection and detection of fraud and threats (explosive, radioactive materials, etc.) as per best practices
The use of tolling principles and equipment to collect the fees for the use of the Border Post facilities from the traffic

Apart from the legal and prescribed Border Post procedures that must be handled by the Government authority, Zimborders is able to assist and provide certain functions that are required at the Border Post.

These functions can be provided at a more effective cost than the traditional methods.

TOLL COLLECTION SOLUTION

The in-house developed revenue collection system which is based on years of experience in toll collection is utilised to collect the fees from the vehicles processed at the Border Post.

The main components of the system are:

Traffic Control Equipment
Transaction Processing Equipment
Transaction Verification Equipment
Border Post Control and Reporting System
Central Control and Reporting System

THE BORDER POST TOLL SYSTEM DESIGN

The toll system is designed to maximise revenue collection and improve the processing speeds of the toll lane.

The revenue collection has been shown to increase by as much as thirty per cent (30%) with the introduction of a toll system.

The toll equipment consists of a Point of Sale (POS) computer terminal with a touch screen collector interface, thermal receipt printer, user fare display, and image scanner (for copying certain documentation).

The POS is integrated to the Exit Barrier and Traffic Light. All transactions are reported to the Plaza Computer System from which reports and cash up controls are executed by the supervisory staff.

COORDINATED BORDER MANAGEMENT CONTROL SOLUTIONS

Zimborders provides technologies, systems and permanent technical support services necessary to allow border control agencies to focus on their core activities.

This includes:

Project management, including the sourcing of all expertise required for the execution and implementation of new systems.
Logistics, operational and technical support on the operations of the border control technology and system
Maintenance of all installed technologies and related facilities
Training of all border Government staff to use of the technologies installed

The technologies and systems will be designed to allow the implementation of the Coordinated Border Management (CBM) concept that seeks greater efficiencies in managing trade and traffic flows, while maintaining a balance with security requirements.

The solution achieves greater trade facilitation by combining border clearance activities in a single location to benefit from economies of scale, reduced delays, simpler clearance procedures, increased cooperation and coordination of controls, foster data and intelligence sharing and to improve control over fraud or risk management.

The system will integrate seamlessly with border management and all Government Controlling Agencies, through the creation of an ITC platform acting as the border posts single window system facilitating secure and real-time exchange of information between border post stakeholders. This includes the implementation of document flows and interfacing with Government departments such as immigrations and customs.